Canara Bank/State Bank of India
Refusal to provide Demand Draft

We were supposed to buy a DD (Demand Draft) payable at Canara bank or SBI. We went to a Canara bank branch anda SBI branch (Canara Bank SDO, SBI - IIT D). We were turned down in both because we didnt have accounts in them. There does not seem to be any rule stating that a Demand Draft should be bought from a branch in which we have accounts, Why is that we were refused sighting some reason that does not exist? Or if there is such a reason, then dosen't it defeat the purpose of DD (as against a cheque)? If such government organizations continue to turn down customers, then they are pushing them to privatized sectors willingly. Its time the old people in the government sector woke up from their slumber to honor customer demands and not provide scapegoats.