Inconsumercomplaints.com » Business & Finance » Review / complaint: United India - Non paying of interest for the delayed period | News #16390

United India
Non paying of interest for the delayed period

REMINDER

Date : 31/03

To

The Divisional Manager,

United India Insurance Co Limited,

Div Office No: 9, 604,

Kailash, 26, Kasturba Gandhi Marg,

New Delhi - 110001.

Respected Sir,

Sub: Request for making payment of interest charges for the period of delay in settling of my husband death claim Regarding

Ref:

>S B I Card No: 4317- 5755-1402-9934 Of My husband (Late) Sri Krishna Rao.

>Death of my husband Mr Krishna Rao in a train accident on 23/05

>United India Insurance P A Pol No: 46/141/04, Claim No : 46/590.

> My communication dtd 21/10 & Our repeated reminders.

> Your people reply dtd 20/08

> S B I people Reply dtd 26/03

With ref to the above, Till this date no one was taking responsibility and tried ever to skip from the situation.

Why your people rejected the claim and paid later?

Who's responsibility to coordinate both of you?

Why we have to be punished due to both people inefficiency?

Who has to educate your people for settling the claim after deducting the dues if any to S B I - If it so?

We demand your people to look in to the matter and settle the interest charges at any cost for the delayed period with out any further delay. Other wise we were compelled to proceed legally as well as complaining to Insurance ombudsmen.

Thanking you sir,

Yours sincerely,

Parvathi Chowdary

JAHAN Creations

Opp to Homeo care International,

Before lane to LEVIS show room,

L I G - 49, Dharmareddy colony, Phase 1,

J N T U C to Hitech city road,

Hyderabad – 500 072.

Mobile: 91 99591 33577 / 94406 07298

Email: [email protected]

PS: This is a computer generated mail. Hence signature not needed.

C C to

Insurance Ombudsman, Hyderabad,

I R D A

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RE:'CaseID=004-398-586' Re: REMINDER

Saturday, 26 March 4:37 PM

From: "SBI Services"

Add sender to Contacts

To:

"JAHAN Creations"

Dear Ms. Parvathi,

This is with reference to your communication regarding Late N V Krishnarao’s SBI card account.

With regard to concern raised regarding late processing of Insurance claim. As communicated vide our previous communications, we were only the solicitor and would request you to directly get in touch with insurance company for the same.

Please feel free to contact us should you require any further assistance or clarification.

We assure you the best services at all time.

In case of any further clarification, we request you to reply at [email protected] using the same subject line.

Yours sincerely,

Senior Manager- Customer Service

& On Mon, 21/3, JAHAN Creations wrote:

From: JAHAN Creations

Subject: Re: REMINDER

To: [email protected]

Cc: "UIIC HO Grievance", [email protected], [email protected], [email protected], [email protected], "R O 1", "R O 2", [email protected], [email protected], [email protected], [email protected], [email protected]

Date: Monday, 21 March, 4:28 PM

& On Sun, 13/3, JAHAN Creations wrote:

From: JAHAN Creations

Subject: Re: REMINDER

To: [email protected]

Cc: "UIIC HO Grievance", [email protected], [email protected], [email protected], [email protected], "R O 1", "R O 2", [email protected], [email protected], [email protected], [email protected], [email protected]

Date: Sunday, 13 March, 12:52 PM

REMINDER...

25/10

Awaiting for the interest charges for which your people prolonged in settling my husbands claim.

& On Sun, 3/10/10, Parvathi's Boutique wrote:

From: Parvathi's Boutique

Subject: Change of address - Reg

To: [email protected]

Date: Sunday, 3 October, 11:02 AM

Res Sir,

Shifted to the following address and requested to send all communication to the following address only.

Awaiting for the interest charges for which your people prolonged in settling my husbands claim.

S B I people looted me by charging huge interest charges on card due amount.

Thanking you sir,

Yours sincerly,

Parvathi

JAHAN Creations

(Exclusive stores for block hand printed saris, dress materials)

L I G - 49, Phase 1, Dharmareddy colony,

Opp to Homeo care International,

Before lane to LEVIS show room,

J N T U C to Hitech city road,

Kukatpally, Hyderabad – 500 072.

Mobile: 91 94 40 60 72 98

Email: [email protected]

PS: This is a computer generated mail. Hence signature not needed.

& On Mon, 9/8/10, Parvathi's Boutique wrote:

From: Parvathi's Boutique

Subject: Re: REMINDER for making payment of interest charges for the delay period in claim settlement - Reg

To: [email protected]

Cc: "UIIC HO Grievance", [email protected], [email protected], [email protected], [email protected], "R O 1", "R O 2", [email protected], [email protected]

Date: Monday, 9 August, 3:47 PM

REMINDER

Date: Wednesday, 26 August, 6:36 PM

How it can be closed?

Why abnormal delay happened even after submission of claim forms?

Why it was prolonged by saying that your people not recd the no objection letter from S B I etc..

No one was ready to take responsibility.

Why your people tried ever to defame us by giving false statements?

We should get the interest from the date of dismisal of my husband up to the date of claim settlment at any cost.

We shold not suffer due to non coordination of your insurance and credit card people.

We expect the interest immediately.

Th u

Parvathi

& On Thu, 20/8/09, UIIC HO Grievance wrote:

From: UIIC HO Grievance

Subject: Re: Re: REMINDER for making payment of interest charges for the delay period in claim settlement - Reg

To: "Parvathi', s Boutique"

Date: Thursday, 20 August, 3:11 PM

Dear Madam,

This has reference to your e-mail dated 13th July with regard to payment of Interest charges for the delay in claim settlement. We request you to refere the mail dated 8th July sent by Mr Surenderkumar, Divisional Manager in which it has been clearly mentioned that inspite of our repeated reminders you have submitted the required documents only on 16.7.2008 and moreover we have settled the claim immediately and sent the discharge voucher to you. But then we received the voucher only after 2 reminders and the cheque was sent by Registered Post on 27.08.2008. Under these circumstances there has never been any delay on our part and the payment of penal interest for dealy in claim settlement does not arise. We hope we have clarified your doubts and are treating the grievance as closed.

Regards,

Dr J S L Prasad,

Chief Manager, H O Grievance

-- Original Message --

From: "Parvathi's Boutique"

To: [email protected], [email protected], [email protected],

[email protected], [email protected], United,

R O 1, R O 2,

[email protected], [email protected]

Date: Wed, 19 Aug 10:08:44 0530 (IST)

Subject: Re: REMINDER for making payment of interest charges for the delay period in claim settlement - Reg

REMINDER

Date : 18/11

To

The Divisional Manager,

United India Insurance Co Limited,

Div Office No: 9, 604,

Kailash, 26, Kasturba Gandhi Marg,

New Delhi - 110001.

Respected Sir,

Sub: Request for making payment of interest charges for the period of delay in settling of my husband death claim Regarding

Ref:

>S B I Card No: 4317- 5755-1402-9934 Of My husband (Late) Sri Krishna Rao.

>Death of my husband Mr Krishna Rao in a train accident on 23/05

>United India Insurance P A Pol No: 46/141/04, Claim No : 46/590.

> My communication dtd 21/10.

With ref to the above, till this date we have not received the payment or any communication except from S B I card people. Simply we were communicated by them by saying that we have to communicate to your people reg insurance matters.

So please look in to the matter and do needful immediately. Otherwise we were compelled to proceed legally as well as complaining to Insurance ombudsmen.

Thanking you

With regards

Parvathi

Plot No : 987, Besides plot no : 602,

Vasanth Nagar Colony, Near K P H B Colony,

Kukatpally, Hyderabad - 500072.

ANDHRAPRADESH, INDIA

Mobile : 094406-07298

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REMINDER

Date : 21/10

To

The Divisional Manager,

United India Insurance Co Limited,

Div Office No: 9, 604,

Kailash, 26, Kasturba Gandhi Marg,

New Delhi - 110001.

Respected Sir,

Sub: Request for settlement of interest charges for the period of delay in settling of my husband death claim Regarding

Ref:

>S B I Card No: 4317- 5755-1402-9934 Of My husband (Late) Sri Krishna Rao.

>Death of my husband Mr Krishna Rao in a train accident on 23/05

>United India Insurance P A Pol No: 46/141/04, Claim No : 46/590

At last your people settled the claim recently for basic sum of Rs. 2 lakhs.

As per our request to pay the interest charges for delay and after our repeated reminders also, no one replied or not settled the interest.

We once again request your people to settle the same with out any further delay. Otherwise we were forced to proceed further.

Expecting your immediate action in this regard.

Th u

With regards

Parvathi,

W/o. Late Sri Krishna Rao Nidadavolu,

Plot No : 987, Besides plot no : 602,

Vasanth Nagar Colony, Near K P H B Colony,

Kukatpally, Hyderabad - 500072.

ANDHRAPRADESH, INDIA

Mobile : 94406-07298

REMINDER

From: parvathi v

Subject: Reg claim settlement

To: "SURENDERKUMAR"

Cc: "United", "R O 2", "R O 1"

Date: Saturday, 6 September, 4:57 PM

Respected sir,

Thanks for sending the cheque for 2 Lakhs as basic insurance amount.

Please arrange to send the interest amount also as earliest.

Th u

With regards

Parvathi

Mobile: 91 94 40 60 72 98

Email: [email protected]


Company: United India

Country: India

Category: Business & Finance

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