Sir, i have the honour to state the following few lines for your kind consideration and necessary action.
i have earlier enrolled a policy (head start future protect-01434874) on Dec. After paying three installment i knew that the growth of the policy is negative, i was not happy with the policy because after pay 1 lakh 5 thousand it was just 90 thousand after three years. I was suggested by your agent Mr. Rishikesh Singh (Mob No. is 9759245375) that if i convert full amount to assured granted fund than you will get much more benefit. Now the story began, as per his advise i pay a blank cancelled cheque and sign the all relevant forms. As per his suggestion my earlier policy should be terminated and only one policy to be in force. Since from march i am not received my policy document. Few days before i check the status of my policy, i came to know that my both policy is in force. I rang up to him several times but he is not responded now. There are many things which is going to wrong in favour of Kotak Life Insurance & I am effecting for wrong selling by kotak Life Insurance employee because 105000/= is big amount for me. If I will not get any reply or unfavorable reply towards the same, I will send whole in details to IRDA Grievance Cell within 10 Days & other many related govt. department who taken care of consumer complain & take corrective action. Kindly inform me what kotak Life Insurance co. can do for the same case. Looking forward your positive decision for the same from Kotak Side
It is my humble request to take up the matter seriously to : (1) terminate my earlier policy (2) convert my total amount in growth fund (3) forward a copy of my policy (4) take a proper action against that agent.
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