Dear Executive
For the citibank credit card bearing the number 4550389481009002 holded by Sateesh Boganadham, in the interest to close the account after talking to customer care I made a payment of INR 10000 rupees through cheque on 1st April and authenticated to close the card. I was also confirmed the same as I remember.
Where as after this I was send lot of net remainders only on the payment dew as below till today. As the email Id to which these are being sent is not a frequent one, I happen to see them recently and I am writing this mail to contact the same.
Few of the remainder in the order are given below:
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Mini Statement for VISA CLASSIC INTL Card no. ************9002 . Total amount due is Rs. 287.48
...
Mini Statement for VISA CLASSIC INTL Card no. ************9002 . Total amount due is Rs. 348.28
...
Mini Statement for VISA CLASSIC INTL Card no. ************9002 . Total amount due is Rs. 348.28
Mini Statement for VISA CLASSIC INTL Card no. ************9002 . Total amount due is Rs. 461.76
...
The pymt date for your card ************9002 is 04-JUN-08.The TotalDue isRs6734.34
...
The pymt date for your card ************9002 is 06-MAR-09.The TotalDue isRs9701.8
The due date for payment on card ************9002 is 04-AUG-09. Total Due= Rs12583.88
The due date for payment on card ************9002 is 04-SEP-09. Total Due= Rs13224.84
The due date for payment on card ************9002 is 06-NOV-09. Total Due= Rs14512.17
The due date for payment on card ************9002 is 05-DEC-09. Total Due= Rs15154.35
I request to clarify me on any problem from my side in closing the card. I used the card with good faith and closed the same when I found it difficult to manage but what happened after closing the card leaves a poor impression on the bank.
Kindly help to get things resolved.
I raised the same with citibank and waiting for there response. Can you please guide from consumer perspective on what I should be doing now.
Yours faithfully
Sateesh
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