I Rakesh Pokhariyal presently residing at B-87 / 4 / S-1, Dilshad Colony, Delhi – 110095, bearing Citibank Credit Card No. 5546 XXXX XXXX 4003, had suffered great headache of fraudulent transactions, which occurred on 07.07.2012 & 08.07.2012. Sir, I have received a phone call from the no. 917631565308 on 07.07.2012 at 03.18PM. The caller told me that he is from Citibank & credit card no. 5546XXXXXXXX4003 was blocked by me. if you want to activate your card please verify some details i.e. Address, Date of birth etc. During this time (03.24PM) I received a message from LM-Citibk, the caller asked me have you got a message, He requested me that what is the message.
After talking up to 11.30 minute he told me that after 24 hours your card will be activate. On 8.07.2012 after 24 hours I have checked my credit card at Reliance fresh for purchasing of Rs. 162.32. My card was working.
0n 10.07.2012 at 12.20 PM I received a call from Citibank Chennai 914428542361 that some purchasing have been done by my card. After that I contacted Citibank Customer care No. 0124-2542484 and ask the representative that what is the reality? One call I have received on 07.07.2012 and other call 0n 10.07.2012 both are calling from Citibank. They have confirm me that the call which come on 07.07.2012 that is fraud call. This month I have done only 2 transaction i.e Rs. 559.42 for Bharti Airtel & Rs.162.32 for Reliane fresh only.
I found that someone (I don’t know who) used my Credit card to make online purchase for Rs. 130958.00 during the period from 07.07.2012 to 08.07.2012. After 10/07.2012 Citibank is handling everything & some amount of Rs. 73633.00 credit is reflecting in my account. Why Citibank not done action about rest of amount Rs. 57325.00. This amount of Rs. 57325.00 is disputed and urged and retrievals. Having no cocern of any type with these Cinepolis & SHOPONL / BIGSHOEBAZAR/YEBHI.CO. I am totally in full stress how to deal with it. I hereby request you to help me to come out of this.
In this case, I had made application and complained in Police Station Seemapuri, North-East Distt. Delhi on dated 14.07.2012 DD No. 20 (B).
Thanks.
Rakesh Pokhariyal
P-4, A-4,
DILSHAD GARDEN, DELHI – 110095
(Presently I am residing at B-87/4/S-1, Dilshad Colony, Delhi-110095)
Mobile No. 9810680726
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