I am deeply disappointed with the service rendered by Bharati Airtel Ltd. to response to my complaint lodged with them around 25 days back.
The problem repeatedly communicated to them is that I am not able to login to their website to check my account details and use other functions. Every time I call them, they end up saying that they have called me back and I confirmed that the problem was resolved, whereas it was the case that I have either not received any call or if received have conveyed that I will check and confirm.
Even after reporting this 4-5 times, that the update refered through that call was incorrect, evetime again I call them the status remains same. I am being provided with different complaint number everytime and the status of all of these is found resolved after approximate two days when I call them again.
It has been a deep regret and I have never seen this sort of services from Airtel earlier.
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