Dear Sir
I have paid my fees for MBA 3rd semester by swaping my card at Axis bank machine installed at softpro institute
My problem is when i swapped my card and entered the amount of Rs11950 the machine gave the message that transaction declined than i tried to complete the same transaction with another card that belong to my husband but the machine again showed the same message that trasaction declined
In both cases the amount of Rs 11950 was debited from our account but the same amount was not credited to the target account
Account No. Acount Holder Debit card No. Branch Amount Dr
502589 Sunil Kumar 4027412077058467 Kabir Nagar Delhi 11950
515145 Neha Arora 4027412077168555 Kabir Nagar Delhi 11950
These trasaction took place between 7 to 7:30Pm
Request you to refund the amount at the earliest as i need the money to pay fees
Application in same regard has also submited at Kabir nagar Branch Delhi
Please look into this mette
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