Request for not paying cancelation charges and Plz stop this fraud practice because this is not my problem, 10% persons are facing this problem out of 100%
Dear Sir,
ABN Amro bank executive issued a policy on behalf of my credit card without my proper concept and my permission, Then I lodge a complain to customer care of ABN AMRO BANK against this executive, after some time policy was called but cancellation charges is due on me when I refused in this connection and told that executive is resposible for this calcellation charges, but he suggest me you may lodge a complain in our credit card department, I lodge a compliant but there are no solution and they forward a e-mail and statement monthwise for cancellation charges purpose. After somedays a executive call me and press me and thretened me if you cancelled your policy then you will pay cancelation charges and other charges otherwise you also a deaulter person in our CIBIL Report and you don't able to use credit cards in future to our bank and other bank.
Sir plz help me.
Note:- sir, I am attaching e-mail which mail I recieved form ABN AMRO BANK.Without solve my problem.
Regards
Praveen Kumar
9899871398
Ghaziabad
Credit Card Number-5415 3824 0410 6965
From: [email protected]
Subject: Active Alert Service
To: [email protected]
Date: Wednesday, 16 December, 6:18 AM
Dear Mr. Kumar,
This is with reference to your email dated December 02.
We would like to inform you that we have cancelled the Card Package policy of Rs 1, 927.50. The reversal of the said policy along with the associated charges was reflected in your card statement dated September 07.
We would also like to inform you that we are arranging to reverse late fees for the amount of Rs 1050.00 and finance charges of Rs 167.22. The reversal of the said amount along with associated service tax will reflect on your next card statement.
You may also quote the reference number 00227393504, in case you need any further clarification on the above resolution.
Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.
Assuring you of our best services and best wishes for a fabulous year ahead.
Yours sincerely,
Vimal Rana
Client Response Unit
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