Dear Sir,
I have a Credit Card No 4476929995242960 Of HSBC Bank. I have redeemed my bonus points through proper way as were directed to me by bank. But very sorry to say the Bank were fail to deliver my Parcel (gifts towards my bonus point redemption) to my home address. After making querry to bank, I was answered simply that my home address not in courier company's service Area. This was happned twice with me. Sir, infact my address is very closed to city area and Statement of Bank is reaches to me properly without fail. I have spoiled so many time in querries and complaints to the bank. But they couldn't take my problem seriously. They think this very normal. This very bad practice to such type of bank.
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