Sir,
My Complaint sent to GE is given below which is self explanatory. You are requested to kindly help me in this connection.
Subject: Credit Card No.4211892015999466 - wrongly levied RENEWAL CHARGESDESPITE REJECTION OF RENEWAL
Sir,
My above mentioned Credit Card got expired in the month of July and I was interested for renewal but your office rejected my request for renewal and as a result I did not paid any Annual Charges of Rs.499/- towards renewal of my above mentioned credit card.
I paid all the dues in time and the last payment was made through two different cheques after consulting with your Customer Card Officer and getting assurance from him that no extra charges will be levied.
It is deeply regretted, that after sometime (3-4 months) despite assurances, I received a telephonic call on 23.12.2010 from your customer care officer demanding to pay Rs.16-1700 for not paying Annual charges plus penalties. When they warned me that legal action will be taken if this payment is not made as a result of which I agreed to pay Rs.1600/- to GE and waited for 3-4 months but no body from GE turned up. I was very much depressed at that time because in the first week of December my father died.
Now, in the first week of April again your customer care officer contacted me and warned me to pay Rs.3500/- or legal action will be taken.
Sir, it is humbly requested that I was never at fault even then I agreed to pay Rs.1600/- fault was on the part of GE officials but they pressed upon me to pay the amount. But when I agreed, they never contacted after that.
This time they are demanding Rs.3500/- from me but despite my no fault they are warning me and threatening to face dire consequences if this amount is not paid.
You are requested to look into it at the earliest and requested to waive off this amount of Rs.3500/- immediately as despite my interest, my Card was never renewed. On the contrary I am being asked to pay the amount for which my plea for renewal was rejected.
If this undue amount of Rs.3500/- is not waived off, I will forward this grievance letter to RBI and other organizations.
This is my humble request to waive off the amount at the earliest and inform.
Thanking you,
Yours faithfully,
(VIPIN KUMAR)
DELHI
MOBILE : 9873551402
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