I had a deutsche bank card and i made a transaction for 400 INR before i moved to UK in 2008 Aug which i completely missed. I have came to know only today that i need to pay 21000 INR when i ringed them to check if my card is still active.
They have mentioned email statements are issued to me every month and only then i realized they have got my incorrect mail address.(it was type they were missing one letter in my mail id).
Please guide me if i can do anything other than paying 21K, is the bank not responsible for the type they have done in capturing my details and also what is the maximum amount a bank can charge when compared to original transaction.
Thanks for your assistance.
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