Dear Sir/ Madam,
I faced a problem with this EXPERSS IT Courier. I had to receive a cheque (returned) from Citi bank.
As i did not receive the same at the promised time from Citi bank, i called up bank and noted the AWB no (2947047434) OF EXPRESS IT COURIERS. After i checked the Express it website and found that it was delivered. I enquired all the flats in my apartment (12 Flats) and there was no person available as mentioned in the website. I spoke to Citi bank and referred this matter, they raised a complaint on this courier.
On 29.10.2010 i got a call from a person from Express IT courier, Perambur Office, and he promised me to deliver the cheque on 01.11.2010 after investigation. After that i did not get any response and he did not attend my calls. I felt tired in calling him to the number he gave me. I even tried his Perambur office number but none of the calls are being attened. The courier was said to be delivered on 09.10. and now the date is 08.11.2010 and i did not get the cheque in my hand. I keep calling Express it couriers but no response.
Now, Citi Bank is keep addressing this issue with the couriers, but no progress.
Can you guide me what to do.
Dharmaraj/ [email protected]/ 9500085864
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