THIS COMPLAINT IS AGAINST STATE BANK OF INDIA MUMBAI CREDIT CARD SECTION WHICH ARE KNOWN AS THE BIGGEST BANK BUT WITH SO SMALL AND DIRTY SERVICES. THE COMPLAINT ADDRESS IS TAKEN FROM THEIR WEB-SIGHT BUT ALAS IT BOUNCED BACK, THE CUSTOMER SERVICE CENTRE AT 18601801292 IS SO IRRESPONSIBLE PEOPLE. PLEASE TRY TO MAKE IT PUBLIC AND ADVISE IF YOU GOT ANY MACHINERY TO DO SO&THANKS
Subject: failure notice
From: [email protected] Tue, 18 Jan 23:52:10
To: You and others
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FROM S.R.SATHI VERMA MOBILE NO. 9022588862 MUMBAI DATED 18/01
CREDIT CARD NO. 5264 6853 2612 8293
YOUR CAMPAIGN FOR CREDIT CARDS:- YOU HAVE LEFT YOUR GANG AT MALLS . AT INFINITY MALL, ANDHERI WEST MUMBAI YOUR GANG MAN CANVASSED ME TO BUY THE CREDIT CARD. SAID- NO ANNUAL FEES, NO HIDDEN COST AND MANY BENEFITS-WOW.
and I APPLIED FOR THE CARD. YOUR TEAM TOOK AT LEAST 2 MONTHS TO DELIVER THE CARD AS AGAINST PROMISED WITHIN 15 DAYS- FIRST LIE.
AND I COMMITTED A BUY OF INITIALLY FOR INR 471.00 BUT THE BILL CAME FOR INR 846.00. WITH GREAT DIFFICULTY I CONTACTED YOUR ANOTHER GANG MAN AT CALL CENTRE WHO INFORMED THAT THE GANG MAN AT MALL WAS NOT WELL TRAINED. WHAT A COORDINATION.
I WAS PROMISED TO REDRESS AND I WAS TOLD TO PAY INR 812.00 AND THEY WOULD ACTIVATE THE CARD WITHIN 7 DAYS FOR FURTHER PURCHASE. I PAID IMMEDIATELY.
AND AGAINST THE PROMISE I RECEIVED THE MESSAGE OVER MY MOBILE FROM VMSBI CARD ON 13/12 @ 17.58 THAT" THEY WILL NOT ACTIVATE THE CARD" WITHOUT ASSIGNING ANY REASON.
sINCE THEN I HAVE BEEN TRYING TO CONTACT THE CALL CENTER @ 18601801290/18001801292. THEY HOLD ME AT LEAST FOR 2 TO 3 MINUTES AND THEN THEY DISCONNECT WITHOUT REPLY, . IT HAS REPEATED MANY TIMES AND FINALLY NO COMMUNICATION.
BUT SEE THE MIRACLES MSG FROM VMSBI CARD DATED 21/12@ 18.05 CONGRATULATION FOR BONUS MARKS EARNED. AGAIN DATED 23/12 ABOUT ONE TIME PASSWORD AND ONE MORE DATED 25/12 INFORMING ABOUT CREDIT BALANCE.
WONT YOU CONCLUDE THAT (1) YOUR GANG MEN HAVE MADE THE ENTIRE CONCEPT OF CREDIT CARD AS FULL JOKE. WITHOUT ACTIVATING THE CARDS THEY ARE EXTENDING THE VARIOUS MESSAGES OF CONCESSIONS that (2) they are so obstinate to discontinue the facility without giving any reason. THAT (3) IF NOT INTERESTED FOR ANY CUSTOMER SERVICE WHY THIS ALL NASTY SHOW AT VARIOUS PUBLIC PLACES FOR CAMPAIGN OF CREDIT CARD. ITS NOT A FOOLING BUSINESS TO PUBLIC.(4) IF NOT INTERESTED WHY HAVE CONFISCATED MY ANNUAL FEES . ARE YOU NOT A LOOTER AND ROBBERS. THINK OF IF YOU DO TO ONE LAC PEOPLE YOU WOULD LOOT 375 LACS RUPPIES FROM THEM. AND FINALLY IF YOU FEEL YOUR GANG INVOLVED IN SUCH A NASTY GAME IS HAVING A LITTLE SHAME PLEASE RETURN MY INR 375.00 AS ANNUAL FEES AND SAY GOOD BYE.
IF YOU AVOID AS YOUR GANG IS NOW AVOIDING ME SHAMELESSLY I WOULD FORWARD THE CASE TO BANKING OMBUDSMAN FOR HIS CONSIDERATION OF THIS CASE.
PLEASE REPLY TO [email protected] like a responsible person and not like a hired man of oursource at your earliest.
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