Dear Sir
I am using Post paid Freedom plan 6 months-upe for last over a year. I have been regularly paying in time. The last advance rental for six months of Rs 799 Local toping of Rs.49 & Rs.34 (STD"[email protected]) was paid by me in august at Ascent Enterprises, 2/54, Shivani Plaza, Vijay Khand-2, Gomti Nagar, Lucknow vide there receipt no:174478 Dated-07/08.However the facility of Rs.34 for STD reduced rate was not being given to me from September to December. On contacting the Dealer he gave me a rebate of Rs.544/-only.
The person I was dealing with is named 'Mr. Shadab' he could not satisfy me at all. On repeated request with him he only gave me false promises that he will give me a call and let me know the details, but he never informed me any thing, he even ignored my calls on his mobile, only after giving him four to five calls he could answered my call and told me that he will let me know the details in 15 minutes. Which he never did. It was a show of poor customer relationship.
I have after deduction of Rs.544/-paid your bill Dated.18-12-09.As the due date.is05-01.I am still not satisfied by the rebate given to me. I there fore request you to give me a call back and clarify my doubt.
I am sure of a prompt reply.
Thanking you,
Aditya
Mob, No:9936959000
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