Dear Sir
This is with reference to the above said Loan Account Number. I had taken a Two Wheeler Vehicle Loan of ` 28000 from GE Countywide Consumer Financial Services Limited (“GECW”) for purchase of Bajaj CT 100.
I regret to state that because of unscrupulous act of GECW, I have to face unforeseen situations, Loss and harassment.
As per the Schedule provided at the time of disbursement of Loan a monthly Installment of `1003 via ECS for 36 month was to be deducted form my Indian Bank Savings Account.
Company has however collected `2006 every month from my Bank Account via ECS mode for first four Installments (June to September) and thereafter `1003 was debited from my Account every month till 34th installment. I am at a great loss since the company is not acknowledging excess deduction of `1003 per month for the said period of June to September.
I have complained excess deduction of the said amount from my Account to the GECW but in spite of several request a positive response from the company was not available.
As a result I had to stop the payment from Bank in the year 2009 for last two Installments by keeping my Account balance below limit.
GECW is now harassing me over phone to clear the dues along with Cheque bounce charges, Interest and Penalty but in reality company should refund me amount of two installments. Please refer Annexure-A below.
I have explained the scenario to GECW person and also submitted my Bank Statements duly attested by Bank Manger on 08th July and 12th January. Though the concerned persons assure me to refund the amount and express their guilt but in every two to three months new people calls and ask for money.
Lastly I received a call on 27th October from Mrs. Sikha (180018011275). She again demanded the money along with all rubbish charges. I had convinced her over phone that it is me who is at loss since excess amount has already been deducted. I had also faxed her Bank statement on number 01243992026.
I have to receive their call and respond when I am at client office which is very harassing.
GECW is always threatening me to file a suit in court with reference to section 138.
I am at a Loss. In fact company should pay me interest charges and compensation for coercive methods. A proper Action from your end is immediately required.
How can company deduct excess amount without acknowledging?
How can Company impose Penalty and other charges when there is no outstanding?
I request you to take some immediate action.
Looking forward for a positive step from your end.
Thanks & Regards
Aditya Kanodia
9433096988
Email id: [email protected]
Annexure-A
Period of Payments Basis
No of Installments Amount Collected
as per Bank Statement
` Amount should have been Collected
` Amount Acknowledged
`
June to September ` 2006
per month
4 8, 024.00 4, 012.00 4, 012.00
October to May `1003
per month
30 30, 090.00 30, 090.00 30, 090.00
38, 114.00 34, 102.00 34, 102.00
Annexure - B
Excess amount deducted 4012
35 & 36 Installment 2006
Installment Refund amount 2006
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