State Bank of India - Ambur Branch
ATM - WRONG DEBITED

Repected Sir,

This is shafeeq Ahmed holding valid SBI Saving Account No. 30384409159 for past 3 years.

ON 11.08.09 evening I tried to draw Sum of Rs. 15000/- Rupees Fifteen thousand) from Indian Bank ATM of Ambur Branch. Unfortunately the transaction was declined with error code of 072. Whereas the amount as been debited in my account.

I have lodged formal complain with SBI on 12.08.09, and thereafter also paid 7 visit to bank regarding the matter, but I am not able to get my money till date (15days). According to RBI instruction such cases should be resolved within 12 days, otherwise bank is subjected to be penlasied.

As I am salaried person, my total salary is blocked by the bank JUST BECAUSE OF ATM PROBLEM. If this happen to you sir, we will you acccept.

I humbly request your goodself to verfiy and make necessary arrangement to release the wrong debited amount of Rs. 15000/- back to my Saving Account.

Thanking You,

Yours faithfully