I was having two personal loan from HDFC bank. Recently I have done one top up on one of the existing loan, so one of my loan has got closed & bank has open a fresh loan account for the new top up amount. Now bank is not accepting ECS for the existing 2nd loan (which was being repaid by ECS for last 15 months), suddenly bank is telling ECS is not working and I have to pay extra amount as penalty. I inquired with my icici bank, it shows ECS is still open & active, but HDFC is not requesting for ECS mandate amount so ICICI bank cant process the ECS amount. When I called up third time to HDFC bank & told them the matter they said there is no mistake from their side so they can't do anything. Even I requested to send the collection agent for collecting cheque payment for this month, still they did not respond.
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