Hi
I happened to see a program in the channel last sunday with same kind of compliant on HDFC promotional offer.
Let me Introduce my, My name is Anish working with an MNC as a business controller. below is the short description of incedents.
It all started when HDFC Bank deducted 3300 INR from my account saying that i have not kept minumum quarterly balance for the account (Account No.: 12681930004096-HDFC bank Bangalore) which was opened based on the confirmation from the sales executive as a "zereo balance account". I called up the customer care 3 to 4 times to know the status (ref code- BAN089431) one day one guy called up and said HDFC cannot reinstate the amount as this was opened before one year. Going back to the sequence of incedents from the opening of account.
Sales excutive assurance of Zero balance account.
Based on his assurance I have opened the account with 25k
Receieved the welcome kit, Welcome letter states that I have to maintain a balance of 25k or a fixed deposit of minimum 50k.
Destroyed the Debit card and Cheques
Called the bank and asked them to close the account.
Initiated the process by submitting the closure request @ koramangal branch bangalore
Next day recieved a call from the Empire Infantray road banch asking not to close the account as this was the special offer for me and the acount would be ZERO balance account.
Last month (sep 2010) transferred 55k to this account and 17th HDFC charged RS 3, 309 for non maintenence AQB.(below give the transcations)
I appriciate if you coud broadcast in the channel, so that Banks would have a check on their employees for the wrong commitments.
Regards
Anish
Mob 9686602492
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