I applied for personal loan and my application is logged in 21-07.On 23-07 (Saturday), I got a call from executive and told me that my loan is got approved and they need 8 check leaves and loan agreement to be signed. Then Monday (25-07) again they called and told me that my loan is rejected. How come the approved loan got rejected on very next day. Why you people are cheating customers and wasting their time. And nobody is capable of explaining the reason why it got rejected. They are just reading whatever appeared in their screen and just telling they dont know what it means. Some how I came to know that, it is because of I am not staying with my family. I am staying in a rented flat. Not in PG.Those things are communicated properly in beginning itself with them. If that is an issue then they could have told it that time itself. I specifically asked about this because I got response from other bank that they are not able to give if I am not staying with family. But this people told me that that is not issue. I called customercare and they are telling they cannot help, contact executives. IF THEY CAN"T HELP THEN WHY THEY ARE GIVING CUSTOMERCARE SERVICE??? For last 2 years I am using HDFC bank acocunt and now I am going to stop everything with HDFC BANK.These people are expert in cheating customers. I am not expecting any miracle from them because they are doing the same thing all the time.
My loan reference no is 19219126 applied in Indira nagar Bangalore.
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