Dear Sir,
My Account no - 021911400000103
How can bank start charging for the NEFT services... currently they have started a minimum of Rs. 5 per NEFT transactions done...
This is not acceptable... when we are doing the NEFT.. it is providing manyfolds benefits to the bank already and now they are started eating our money too...
Through NEFT paperwork and speed of execution has already been increased and cost has already gone down.. now they are trying to make out profit against the same system which they have encouraged and never said that they have the intention of charging the same in future... please look into it..
It must be stopped and at least for the already registered user... new user to this services can be charged by the bank by providing prior information... in no way, bank can charge the existing customer by their own when there is no such manadatory guideline from the RBI...
Any such charges can only be done to the customer who have enrolled latter on and not to the existing customers... i know that bank might claim that the customer has given his consent at the time of enrolment of the neft services... but do you in principal agreed that these services should be chargeable... how does it matter which mode you are using for making the payment whether cheque or neft... in case of neft definitely bank are saving a lot of money and transactions execute at a faster rate without much manual intervention... i do not find any rational behind charging for neft
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