HDFC Bank
Levying Of Charges Without Adequate Prior Notice

I am old and loyal customer of HDFC Bank since Year 2000. Since then I am maintaining MQB of Rs 6000. Suddenly Bank has charged 827.25 Rs without proper information for not maintaining AQB of Rs. 10000. Bank responded to my husband on email that they informed about AQB charges in Physical statement. But I didn't receive any statement since March. Even if We receive statement then its not necessary that we notice this change. It was not a small change. Separate notice/intimation must be required for this change. I want Bank to refund the charges. Now onwards either I'll maintain the minimum balance or will close the account.

Himanshu Jajodia

A/c #: 00361000060978

A/c #: 00361000214780