From:-
Rajiv Sharma
B-2, Arihant Enclave,
493B, G.T. Road (South)
Howrah- 711 102
To, Dated:04.12.2009
The Officer Incharge,
Customer Care
HDFC BANK Credit Card Dept.
Gillender House, 1st Floor,
Kolkata
Dear sir,
Ref: Credit Card No.4346 7720 0106 8997
Sub: Late fess and Finance Charges to the above credit card
With reference to the above credit card facility availed by me, I, am to inform you about my above said account being debited With Late fess & Finance Charges, inspite of the payments made well within due date and by HDFC Bank cheque, So there is no question of any delay in payment of above said credit card. This fact has been brought to the notice of your customer care cell several times over phone and by personally visiting to your HDFC Bank Credit Card department at Gillender House, Kolkata and have been assured of looking into the matter, but till date no response regarding reversal of above mention charges recd. from your end.
Cheques deposited at drop boxes/Bank Counters, if not credited for several days accounts your internal problem and for which I am not to be penalized. I have already stoped the use of above mention credit card till the matter is resolved at your end, regarding the above mentioned charges. Please look into the matter immediately and if these are not solved, I would request your goodself to discontinue the service to this credit card from immediate effect.
Your immediate and valuable cooperation awaited.
Thankig you,
With Regards,
(Rajiv Sharma)
Encl:- As above
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