HDFC Bank Credit Card
CREDIT CARD PAYMENTS

DEAR SIR,

I HAD ONE CARD WITH HDFC BANK THE CARD NO WAS 5176521004654887.AFTER DISCUSSION WITH THE COLLECTION MANAGER AT NAGPUR IT WAS FINALISE AT LAST INSTAL MENT OF 9500/-THE LAST DATE OF THIS PAYMENT WAS 30.11.09.DUE SOME REASON I COULD NOT MADE IT ON 30TH'NOV'09 I PAID IT ON 2ND OF DEC'09.AFTER TAHT I AHVE SPOKEN TO COLLECTION MANAGER AT NAGPUR AND ALL THE TIME HE WAS TELLING THAT I AM PROCESS FOR THIS IT WILL CLEAR.I WAS I A IMPRESSION THAT THE SAID AMOUNT IS FINALIZE WITH FINAL SETTLEMENT.NOW AFTER 5 MONTHS IN MAY'10 HDFC BANK HAS BLOCKED THE AMOUNT OF 39325/-FROM MY SAVING ACCOUNT.NOW WHEN I HAVE SPOKEN TO THE COLLECTION MANAGER AT NAGPUR HE TOLD ME I I WILL TELL YOU AFTER 5PM AFTER DISCUSSION WITH MY BOSS TO CLEAR YOUR ISSUE.I HAVE SPOKEN TO CUSTOMER GREVENCES THEY ARE NOT GIVING THE CORRECT ANSWER TO ME.

MY QUESTION IS IF MY FINAL SETTELMENT WAS NOT FINALISE IN THE MONTH OF DEC'09 WHY THE HDFC CREDIT CARD HAS NOT INFORMED IT TO ME.I HAVE THE CODUMENTS OF LAST FINAL SETTLEMENT.HOW I SHOULD GO FOR RETURN BACK MY MONEY.