HDFC Bank Ltd
HDFC Credit Card

Dear Sir/Madam,

HDFC Bank Credit Card : 5176XXXXXXXX1767

Kindly note that i received a call from HDFC Bank and the caller stated that i have a balance of Rs. 181624.73 due since 2005.

I told the caller that i need my credit card statement along with my receiving slip of the credit card and in reply the person bluntly said she will not provide me with the same.

Now, at first i never received the card and secondly if a person is a defaulter then he/she has complete right to get the statement of the card.

Request you to kindly guide me on how to proceed with this kind of unprofessional approach from HDFC Bank associate.

Regards,

Ankur Mishra