Dear sir,
Please be informed that myself Aman preet singh. i was using HDFC credit card 5176521006050423 & i used amount rs.52000 as per your bank guys told me from may to till feb. But I paid rs.65000 as per your bank statement. But now your guys are asking me to pay more rs.47000.
After all I decided to pay all the amount because I want to close my credit card regarding this first I met Mr. chetan and he told me he will mail to Chennai for my settlement at that time he said me I had sent one mail to Chennai and I am waiting for reply from chennai but after that when I didn’t got any reply from chetan side then I visted your head office branch that time I met Miss neha because cheten was not there & as per neha she is the senior of chetan she told me she will do the settlement in rs.10000 and in the front of me she sent one more mail to Chennai but she requested me to pay rs.2200 at the same time and also she told this money will deduct in your rs.1r0000 amount. after that he took 2 weeks after 2 week I visited again she told me it will take some more time and you have to pay rs.2300 more and I paid. Mean 2 time I paid rs.2200 and rs.2300. But when again I didn’t got any reply then again i visited bank branch that time neha was not the one more new guy mr. manjit was there and same story he told me mean he will send the mail to Chennai but you have to submit rs.5000 . But I rejected that time. I don’t know what this guys are doing only making a fool of the customer.
And after that I dropped one cheque of rs.5000 in my bank they block that amount due to non payment of the credit card. Again one more check of Rs. 27950 they blocked. Regarding this issue I met Mr. abhishek verma (Holding Deptt. Head.) & he told me he did’t got any mail regarding settlement of 10000 I shocked and he told me according to our bank your settlement should be rs.34400 minimum & before some amount which one I submitted that they will cut in 34400 and total amount I have to pay rs.24900. And I have to pay in 4 EMI which is rs.6246 each month. Again I accepted & also I filled one holding payment form and after 7 days I got the hold payment. But still settlement form is not with me . can you explain me is this & is this real face of HDFC bank. Now please confirm me the exact date to get the settlement letter don’t tell me this week or four five days story.
Thanking you.
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