Dispute transactions have been done on my credit card account. The details of the account are as follows:
Credit Card Number: 4346 7811 0142 5163
Validity: month-11, year.
I have filed a dispute with the banks credit card section, but have not been informed about the status of the dispute.
Inspite i receive a statement and a request to make the payment for the purchase that has not been done by me.
I have sent them a letter addressing the dispute but have not received any reply fromt them.
The letter sent to the HDFC bank Credit card is as department is as written below.
Request you to please go through the letter and help me out or suggest me the bestest way possible to get out of this.
"Dear Sir/ Madam,
Dispute transactions have been done on my credit card account. The details of the account are as follows:
Credit Card Number: 4346 7811 0142 5163
Validity: month-11, year.
The last transaction done on my account was on Jan12, & Jan13 where i booked an online ticket. Please find the bill attached herewith.
And thereafter the transaction I did was yesterday i.e. on May10 on ICICI prudential.
I see some transactions on my account in the name of PAY PAL for the amount of 6370 on May 7, and 1, 26, 000 some denominations (which i am not sure of since I can no more view my credit card account details.) on May 6.
Also as talked to CC executive I got to know that some transactions have been done in the month of APRIL also in the name of PAY PAL the details of which i donot have since I have not received the statement for this month and the card is also blocked.
Above all, as per the CC executive my billing address is also been changed which was previously,
Aditya Birla Science and Technology Co. Pvt. Ltd.,
Plot 1-1/A1, Navde phata, Near Emerck, MIDC Taloja, Panvel-410208.
Also my email add has been changed from [email protected] where i used to receive my bills. "
0 comments