HDFC
Efund of processing fees

I have taken loan from HDFC bank on the basis of my Platinum Credit card with conditions,

1-0 processing fees.

2- Reducing balance.

3- 0.8 Interest Rate.

Seema was the person who approached to me for the same.

But they have charged me Rs.700/- Processing fees.

I have not revceived Amort.

I was calling them 1st 2 to 3 days they didn't pick up the phone.

Seema was not coming on the line.

There after I spok to one executive She said from the next month (feb) it will get reverse ref no.11020940718 but no reversal is done.

Then again I called up & spok to the executive She gave me other ref no 11046128392 & said in march it will get reverse But it not done. Today 9, march I called up one leady executive pickup the phone I gave my all info & she cut the line. I tried once again but no one pickup the phone.

I got fed up with al this non sense.