Hello,
I am Jascharan, Credit card No.4346781010934701
Reference no. 12049415109
i want to register a complaint againt HDFC credit card depatment.
Hdfc has blocked a huge amount i.e. Rs 38, 850/- from my account that to be without intemating me, the reason i have got from that i still have my dues with them from the above credit card which i have not even using . i have settled my account with HDFC long time back but they again want me to pay the amount which i am not even liable to pay.
its been more than 1 1/2 yr when i have paid my dues, after that i havenot got any notification or call or any sort of information from HDFC for my Dues.
Out of blue now they have blocked my amount which is huge, after so many arguments and discussion i was agree to settle my account by paying Rs16, 650/- as per told by HDFC employees (Name ROSEMARY and ANANDI (from Chennai Credit dept)), they put me on hold and given me fake surity that they will settle my account, they kept me on waiting for too long. and today they just taken their words back and declined my request, and they going to credit amount towards that fake dues.
HDFC has proved me today that the best thing they can do is to play with their customer emotions, i have no words to even say now, HDFC has been checking my patience from last 2 weeks and being a human i am not even reacting to the situation HDFC has created in front of me. ROSEMARY and ANANDI (from Chennai Credit dept) has given me their words that they will settle my account with the amount of Rs 16650/- though i have not supposed to pay anything but out of generosity i was ready to pay 16, 650/- which is itself a huge amount but after a long wait i have got to know that Rosemary has given us fake surety and our request got declined.
1st of all HDFC never informed me for dues, which obviously their are not accepting their fault,
2ndly HDFC has blocked a huge amount without even intimating me, (same again they are not accepting it),
3rdly HDFC employee has given me fake surety and now they back stab me (name mentioned above), i do understand that HDFC will not accept this mistake also,
4rthly Once i was ready to settle my account with amount i was told by i.e. Rs 16, 650/-, i have been continuously following or calling up but Their was No response from HDFC people (I guess they were more busy getting their new victim ready) and obviously they are not in fault side.
And Lastly, IF HDFC (a so called best bank) has still courage to say that they do treat their customer as god then HDFC has to shameful for what ever they have done with me and my family . the Trauma, the mental pressure, their rudeness and all the harassment's i have got from HDFC is not forgettable..
its a very shameful thing for me that i am a part of HDFC and i am not in for your Cheap games.
Now, my only hopes left on you, if you can solve or help me with the problem i am facing right now.
Regards
Jascharan
09582505511
24th feb
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