I have got a call from HDFC bank for Credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls one my Mobile and office numbers, and then there is no response on the same
Collection boy is Ganesh and offered me Womens gold credit card with life time free rental
so when i got another call from HDFC bank for credit cards then i told them my above story and then they offer me another one with the below benefit
Platinum chip credit card
2 lacs credit limit
2.25% interest
life time rental free
5% of the min amount to pay
and then i said yes, the same procedure follows as per above but this time i got the credit card in my hand but with different benefits
Platinum chip credit card
1 lac credit limit
3.15 % interest
Rental of 399 Rs annually
5% of the min amount to pay
when i called back the guys who have give me this i just know the names as Anita, kadambari and the collection boy Raghu but no reply
phone numbers as per names
Anita - 020-66480910
Kadambari - 020-30562971
Raghu - 9850953586
and then i still waited for there reply, but then i got another letter from HDFC bank, Chennai
that your credit card is on HOLD as there are two applications we have received and one credit card issued to you
i again called these guys for this issue still no reply
and after two days i have received one call from Hdfc saying your cards has covers an insurence with family and you need to just spend 350 Rs monthly, then i told them i got already issues solve those first and then offer me anything
he has transfered the call to his manager named Anand kugaji
he is very very irrresponsible guy i might say, he understand my querry, and
he said please send me the scan copies on my Email address and send me SMS from his mobile and then called from his own number
Mobile number - 9372155499
Email id - [email protected]
still i didnt get from him anything
i called nearly about 300 to 400 times in a week but he just say - please give me 5 min i will call in 5 min and i received nothing
he is really a faltu guy, he has put my number on Call forwarded to not reply
Can anyone assist this???
please be aware, if you are going to resolve this then only take it the responsibily
i have lost all my trust with HDFC, i was in very sense that this is the bank i can trust only and secure now i didnt feel like it
PLEASE ASSIST me in 2-3 DAYS other wise provide me cancellation procedure
i will find another one with trusted ones
if you need any information please contanct me on this
[email protected]
mob - 9923791973
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