Here goes the details
I walked in to your HDFC bank branch on 20th October post asking your customer care for change of bank address and redemption While they accepted by COA and COB and have asked to hold on to redemption till thes changes happens Till now i have no update on the same If they have been rejected which I dont think should be the case i still have no intimation on the same
Even when i walked in to your service centre last Saturday and your employee thr has displayed the most irresponsible and non customer centric attitude by puttiing the blame on me that I should have gone ahead and sbmitted my request to Hyderabad since i bought my funds from that city I beleive HDFC is completely unaware about the SEBI regulations and dont know that now i can go ahead and submit all my documents to any of the HDFC branch In last 10 days markets have fallen below and so is the value of my Funds Can you pls explain due to your ignorance who is responsible for my loss and will you be paying me the redemption Amount at back dated NAV
My folio number is 3812352 HDFC Long Term Advantage Fund
I want you to trace my request and change the address and bank details from
Old Address F2 Akhilla Valley Opp Familia Hospital Roal Number 12 Banjara Hills Hyderabad
New Address 107C Red MIG Flats Rajouri Garden New Delhi 110027
Old Bank Account Number 081248106006 HSBC Bank
New Account Number should be 061001505822 ICICI Bank
As per your suggestion i ve submitted the cancelled cheques of my old and new accounts as well but nothing has been done
I want you to look into the matter urgentl y and revert to me ASAP
Regards
Aashish
9717032999
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