I want to raise a complaint regarding the delay in my two wheeler delivery against my HDFC Two wheeler Loan. I was sanctioned a two wheeler loan on 12/09.
Two Wheeler Loan Details:
Loan Type: TWO WHEELER LOAN
Amount: Rs.35, 840.00
Loan Account no: 19473735
Name: SANKARANAND B
Two Wheeler Dealer: Mercury Suzuki
Address: No 170, Opp To RTO Office, 100 Feet Road, Mudaliarpet, Pondicherry - 605004
The Loan Adviser has promised me to deliver the two wheeler "Suzuki Access" and so he also requested me to schedule the loan repayment to start from October onwards. Before accepting to start my loan schedule from first week of october i confirmed with HDFC loan advisor whether i can get the two wheeler delivered before the starting of loan repayment, he indeed promised and asked to do the same.
It is 09/11 and i have paid two monthly EMI for my two wheeler which i didn't even get delivered. Why would i wanted to pay an EMI with Interest to HDFC two wheeler if i still didn't get my two wheeler. I could have paid those amount to my initial payment and would have saved in interest rate. It is not legal to pay a Two wheeler loan without even the while getting delivered. I kindly request you take prior action in my case ASAP to do the needful. Either deliver me a vehicle as soon as possible or refund my emi i have paid for the two months. Please consider this case, failing to resolve this issue would only end up in serious filing of case in local jurisdiction for false promising and paying emi for non delivered vehicle. Looking for a best resolution from your side
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