WHILE PUCHASING PUREIT WATER PURIFIER I WAS TOLD THAT COST OF GERMKILL KIT INCLUDES SEVICECE CHARGES AND THERE WAS NO DELIVERY CHARGES. BUT WHEN I PLACED ORDER LAST WEEK I GOT SMS TO PAY RS. 400 FOR THE KIT AND RS. 30 FOR DELIVERY. WHEN I GOT A CALL FROM LOCAL SERVICE AGENT HE TOLD ME THAT RS. 30 IS SERVICE CHARGE. WHEN I TOLD THAT NO SERVICE CHRGES TO BE LEVIED AS PER THE TERMS AND CODITIONS OF SALE HE SAID THAT IT IS DELIVERY CHARGES..SO IT IS CLEAR THAT CUSTOMERS ARE CHARGED SERVICE CHARGE IN THE GUISE OF DELIVERY CHRGES WHICH IS CHEATING BY HINDUSTAN LEVER.
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