HSBC Ltd
Harrasment and intentional cheating by the collection agents and HSBC executives

I was holding HSBC credit card no. 4384 5999 9873 6648. Due to my sudden illness and other domestic related problems, I was not in a position to make the entire dues and entered into a settlement. Cheques for monthly payment was made and the last month due was on June. The amount informed by the Executive was collected by the collection agent. I have paid an amount of Rs.20716 every month and in the begining in September as per the advice of the HSBC executive Mr. Parind Malbari, I paid Rs.20, 000/-

While making last payment in June, it was confirmed with the executive of HSBC and the collection agent Rajesh yadav of Credit Investigation Agency who came home and informed the amount and collected the cheque.

But now in august, I have been continuously called and harrased by the collection agents that the settlement has become null and void since I have paid short of Rs.716/- and hence I have to pay another Rs.2, 50, 000/- which appears to be nothing but harrasment.

I request the authorities to look into the problem and help me to come out of this crisis.