I was offered HomeLoan as SMARTHOME Loan scheme by HSBC in Feb, with the Daily reducing Flaoting Rate Interest Rate.
The major benefits of the SMARTHOME Scheme was highlighted as Saving Interest and Tenure to Repay the Loan - by saving some additional amount in the Homeloan account. This reduces your total repayment amount - I had parked considerable amounts in the Homeloan account - but the Tenure Reduction as Highlighted feature of the Scheme was not offered - only the interest part some benefit was given to me.
At mulitple times - when approached the Bank - different answeres are given.
The most contradictory and surprising fact is now... that
Bank rectified the error since 2009 April onwards and started passing the benefits - but Refuses to accept the error made and continued by them since Feb to April.
This is nothing but commercial fraud and purley a case of cheating.
I need help to resolve this with HSBC Bank.
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