Text of complaint addressed to ICICI Bank is given below:
Branch Id : 0001 Account Id : 000101006326
Dear Mr X,
On last Friday my Transaction Password got blocked, and as informed by your customer service it was due to Technical reasons at your end. Now I am unable to generate new Password online, as they say my Mobile number is not registered for this purpose. Please clarify how many times and where all I have to give my mobile number for Registration. It is registered for all mobile alerts.
Why should I have to bear the brunt due to Technical reasons at your end. Please call me back at 919731012901 and resolve.
This is my last complaint and if it is not redressed, I shall be constrained to discontinue banking with you.
Without any regards
Arvind
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