ICICI bank has no right to use any other platform (like CIBIL) to open a settled case. In the instant case, based on mutual discussion and keeping in mind the best interest of both the parties (ie Undersigned and ICICI Bank), the transaction related to the above mentioned credit card was settled. ICICI bank also accepted the amount of settlement and considered it fair enough to close any outstanding proceedings against myself.
Once settled, the undersigned fail to understand the following
1. Why the due amount is still appearing against my name in CIBIL report as per above control account number. This has caused mental tension and harassment and I want ICICI bank to adequately compensate me for that, failing which I will be free to take any legal course against bank at Bank's cost, risk and consequences.
2. If a matter has been settled between two parties by mutual understanding, what right do the bank has to open the issue again via third party and from a different platform without informing the concerned person. At the time of settlement of the transactions related with Credit card, ICICI bank never informed the undersigned that they will report the incident to CIBIL and will keep the matter alive even though they agreed for settlement. Non informing the undersigned before reporting wrong matter to CIBIL is against the RBI guidelines and ICICI Bank has violated the same
3. What right do the bank has to asked money from me if I don't owe any thing to them. In their own word, no amount is lying outstanding against my name. Then how can ICICI bank can ask money from me for changing the status. If the bank is asking money to change the status then it is grossly misusing the power and trying to belittle a common person like me.
4.With all its might, ICICI Bank has first settled the credit card transaction on its own terms. Then the proceed to a third party and provided wrong information against my name and that wrong information is still appearing in the report, then the bank is asking me to BRIBE them so that they can undo the wrong thing already done by them.
5. Asking a person some money to do a wrong thing amounts to asking BRIBE (as in the instant case, undersigned do not owe any money to ICICI bank but Bank is asking money to change my status report which they have uploaded as per their own whims). ICICI Bank is using its mighty position and power and trying to use a 3rd party to malign my credibility.
6. I want ICICI bank to sincerely apologise me for all the misdeed undertaken by bank and to compensate me adequately failing which I will restore to legal course at the cost and risk of bank.
Thanks & Regards
Rakesh Tiwary
Reliance Industries Ltd, Petroleum Business (E&P),
RCP, Building 7A-Second Floor, Ghansoli, Thane Belapur Road,
Navi Mumbai-400 701
Tele: Office 022 44783384
Mobile:9987524612
&-- Original Message &--
From: "Customer Care"
To: "[email protected]"
Sent: Wednesday, March 31 5:45:01 PM GMT 05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: 'ICICICARE=037-575-955' ICICI Bank credit card CIBIL information
Dear Mr. Tiwari,
We inform you that according to the telephonic conversation with our officer we inform you that Written Off is updated in the CIBIL as there is a waiver is reflecting on the card account.
We can not change the status to Normal however we can change it to " Settled " after taking the approval from the concern authority.(Subject to Approval).
If you wish to change the status to " Settled " we request you to confirm us to forward for the approval.
If you wish to change the status to Normal, you have to make the waiver amount of Rs.14110.58 and write back to us after 60 days from the date of payment. Then we can forward for the approval to change the status to Normal.
Sincerely,
Ramlal Mithra
Customer Service Manager
ICICI Bank Limited.
Thanks & Regards
Rakesh Tiwary
Reliance Industries Ltd, Petroleum Business (E&P),
RCP, Building 7A-Second Floor, Ghansoli, Thane Belapur Road,
Navi Mumbai-400 701
Tele: Office 022 44783384
Mobile:9987524612
&-- Original Message &--
From: "RakeshTiwary"
To: "ICICI Bank Customer Care"
Sent: Saturday, March 27 1:56:01 PM GMT 05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: Re: 'ICICICARE=037-494-397' Request # 165347
Dear Mr Ramlal Mithra
2 Days have passed and I am still awaiting for your replies
Thanks & Regards
Rakesh Tiwary
Reliance Industries Ltd, Petroleum Business (E&P),
RCP, Building 7A-Second Floor, Ghansoli, Thane Belapur Road,
Navi Mumbai-400 701
Tele: Office 022 44783384
Mobile:9987524612
&-- Original Message &--
From: "ICICI Bank Customer Care"
To: "RakeshTiwary"
Sent: Wednesday, March 24 11:42:05 AM GMT 05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: RE:'ICICICARE=037-494-397' Request # 165347
Dear Mr. Tiwari,
We have forwarded to the department to retrieve the CIBIL report of your credit card account.
Once we receive it after checking if there is any discrepancy we will place a request to update the data..
We will get back to you with the status in 2 days.
Sincerely,
Ramlal Mithra
Customer Service Manager
ICICI Bank Limited.
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CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
&--Original Message&--
From: RakeshTiwary ([email protected])
Date: Monday, March 22 12:49 PM
To: [email protected] ([email protected])
Cc: [email protected] ([email protected])
Subject: Request # 165347
Pls refer to my query and your subsequent reply. It is being shown in your cibil report that against my credit card no 4477464502446002 of ICICI some amount is outstanding and some amount is written off.
The under signed contacted the ICICI Bank and talk to Ms pushpanjali on 18.03.2010 and with Mr Madhur on 22.03.2010.
On both the occasion, I was told that there is no outstanding lying in my credit card.
I fail to understand why the amount is shown as outstanding even after confirmation from bank that there is no outstanding.
Pls rectify my report and confirm me via mail IMMEDIATELY without any further delay, otherwise I will be forced to take legal action, without any prejudice, at the your cost.
Thanks & Regards
Rakesh Tiwary
Reliance Industries Ltd, Petroleum Business (E&P),
RCP, Building 7A-Second Floor, Ghansoli, Thane Belapur Road,
Navi Mumbai-400 701
Tele: Office 022 44783384
Mobile:9987524612
&-- Original Message &--
From: [email protected]
To: "rakesh tiwary"
Sent: Friday, March 19 10:46:25 AM GMT 05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: Request # 165347:
Dear Sir/Madam,
With reference to your mail, please find the status of the control number 425337193 as follows:
AccountNum: 4477464502446002
Reported By: ICICI BANK
For any further information regarding your credit report we request you to purchase a copy of your own credit report.
Inorder to avail a copy of your own CIBIL credit report, kindly send us the duly filled Credit Information Report Request Form along with the self attested hard copies of your valid *Address Proof, valid **Identity Proof and a Demand Draft of Rs 142/- in favour of Credit Information Bureau (India) Limited, payable at Mumbai on the address given below.
Credit Information Bureau (India) Limited
P.O. Box 17
Millennium Business Park
Navi Mumbai
400710.
* Valid Identity Proof: PAN Card/ Passport/ Voters ID (Mail self attested hard copy of any one of these Identity Proofs)
** Valid Latest Address Proof: Bank Account Statement/ Electricity Bill/ Telephone bill (Mail self attested hard copy of any one of
these Address Proofs)
To download a consumer disclosure form, kindly access the link mentioned below:
http://cibil.com/pdf/Consumer_Disclosure_Form.pdf
For any assistance inorder to access your credit report, kindly access the link mentioned below:
http://cibil.com/accesscredit.htm
Regards
Consumer Relations
Ps: Effective September 01 our consumer relations assistance number has been changed to 022-61404300.
This document is classified as : (-) Public (-) Internal (X) Private (-) Departmental (-) Confidential
>&&&&&- Original Message &&&&&-
> From: [email protected]
> Sent: 18-Mar-10
> To: [email protected]
> CC:
> Subject: Re: Request # 165347: Urgent
Pls refer to the trailing mail
My details are as follows
Name: Rakesh Tiwary
PAN: ABJPT3174G
DOB: 22.05.1971
Address: Sagar Darshan CHS, Tower 1, Flat 102, Sector 18, Plot 38, Nerul
Navi Mumbai, PIN 400706
Thanks & Regards
Rakesh Tiwary
Reliance Industries Ltd, Petroleum Business (E&P),
RCP, Building 7A-Second Floor, Ghansoli, Thane Belapur Road,
Navi Mumbai-400 701
Tele: Office 022 44783384
Mobile:9987524612
&-- Original Message &--
From: [email protected]
To: "rakesh tiwary"
Sent: Thursday, March 18 9:42:27 AM GMT 05:30 Chennai, Kolkata,
Mumbai, New Delhi
Subject: Request # 165347:
Dear Sir/Madam,
We request you to provide us with your personal details such as Date of
Birth, Address (Residence and Office) to help us assist you further.
Regards
Consumer Relations
Ps: Effective September 01 our consumer relations assistance
number has been changed to 022-61404300.
This document is classified as : (-) Public (-) Internal (X) Private (-)
Departmental (-) Confidential
>&&&&&- Original Message &&&&&-
> From: [email protected]
> Sent: 17-Mar-10
> To: [email protected]
> CC:
> Subject: requirement-- URGENT
Pls refer to my control number 425337193 wherein current balance written
off is shown as 14411, overdue is 3630.00
Pls provide us the detail of credit card and the company along with
reason for appearing such amount in my CIBIL report.
Pls treat the matter most urgent
Thanks & Regards
Rakesh Tiwary
Reliance Industries Ltd, Petroleum Business (E&P),
RCP, Building 7A-Second Floor, Ghansoli, Thane Belapur Road,
Navi Mumbai-400 701
Tele: Office 022 44783384
Mobile:9987524612
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This document is classified as: Private
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are confidential. and may be privileged. If you are not the intended recipient. you are hereby notified that any
review. re-transmission. conversion to hard copy. copying. circulation or other use of this message and any attachments is
strictly prohibited. If you are not the intended recipient. please notify the sender immediately by return email.
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