I have a A/c in ICICI Bank Ujjain A/C NO 030001000639. On dated 06.07.2010 I have received a call from ICICI Bank regarding transfer of Rs. 80000 When i replied to them i have not done any transfer of money then she replied Rs 80000 is transferred from my a/c.i immediately contact with ICICI branch then he replied that Rs. 80000 is trasferred to the A/c of Mr. Mohd. Tanveer a/c No 628501553690 ICICI Bank branch Merrut and same amount is withdrawl immediately by the account holder. The adress of a/c holder is 117, Gali no 4 tarapuri Near RAB Inter College Merrut Date of Birth 03.06.1986 Pan No. AHAPT3622Q.Mobile No 902212931 .
afterthat when i ask to ICICI bank to get my money back they replied bank registered my complaint under SR no. 145506857, 145492222 and replied to before 11th of august meanwhile you registered a complaint with Police. I also have registered FIR with police on dated 16.07.2010.
In meanwhile duration when i tried to contact with Bank and their RCU team they replied that matter is under investigation and account holder is not traceable. When i talked with customer care executive regarding delay receiving of SMS (After 50 hours) he replied that SMS is generated after 2 hours of transaction and delivery delay may be due to telecom services.
Now I have received a mail from customer care and as per him they are still unable to solve the problem and need more time.
I have not disclosed my userid and password to anybody.
Please suggest what to do to get my money back.
regards
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