Dear Madam/ Sir
I am grateful to the ICICI bank and your Customer Service officer, Shardha Arka at [email protected] for prompt reply of my query regarding my car loan account LAHDI00002234385. I, however do not agree with statement attached here and the overdue charges of Rs3399/= as indicated there in. I am sending a scan copy of my Bank pass book to you which clearly indicate when the post dated cheques have been received and actually cleared /paid.
I have already paid over due/ late payment charges of Rs 229/ and cheque bounce charges of Rs221/-while making payment in cash to yours Mohan Singh vide receipt No IL0305 0546998/dated21-05 Rs5034/- in total (Scan copy attached).
Post dated cheques have not been received in my bank account for payment as per Amortization schedule given and attached herewith therefore last two installments were also paid in cash vide receipt no CL 0406 2888574/ dated 19-6 Rs 9028/- as per letter from your Haldwani branch. The personnel from your bank promised that nothing is due now towards you in this case. Therefore over due charges are not due to my mistake but due to non receipt of the post dated cheques in due dates. Which is the mistake of ICICI bank.
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