Issue: The transaction of Rs. 351/- make to johreez.com auction on 12.10.2011
I have just brief my exact problem
On dated 30.08. I have make to payment by credit card to Johreez.com the same payment has been rejected and I have paid the amount of Rs. 351/- by SBI online.
Now, automatically the payment is shown in my credit card statement and debited to Rs. 351/- at Johareez.com auction on 12.10. In that case i have not pass any payment through my credit card but the same has been shown I have talked to customer care of ICICI bank but the same was not understand my exact problem and not solved the same.
When the amount is cleared i have received massage but in that case on 12.10.2011 i have not received any kind of massage on my mobile phone i have not understood how it can the payment is make by credit card.
If any one want to me froud than why the payment is made only Rs. 351/- he has to make higher amount upto the limit of card and why the make to Johreez.com same amount i have passe on dated 30.08.2011 whichever is rejected.
i have approches to Johreez.com and talked to the same but the same has denied that "we have not received any payment in the name of Mr. Sumit Khicha on dated 12.10.2011". The same mail is forwarded by Johreez.com is affixed herewith.
ICICI Bank customer care executive told to me for approching statutuay authority i.e. FIR submitted at Police station.
Today i have received the call from your ICICI head service care and the same told to me, the payment is make by your side due to authantication 3D is given by you, but i have told to them the payment is not made by me than why i am the amount.
I have just uses the card from 2006 (when Rajasthan Bank) and i have many times uses upto the limit of card and i have make payment on time but the first time i have faces this problem after merging throug ICICI.
ICICI bank Head service department are taking time to time and the amount is increased upto Rs. 681.90, When i talked to, then told to me the increased by Financial charges & penalties
I have not understand whenever i have not made payment of Rs. 351/- than why i am pay and when the matter is not solved out why they are increased the amount (through Financial charges & penalties).
Please look into the matter and resolved i am waiting your reply.
Regards
Sumit Khicha
M. No. 09828684529
Email: [email protected]
Address
23, Khicha Mansion
Vinod Nagar
Beawar - Raj - 305901
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