Dear Team
But EMI must be applicable with transaction month because i will not pay whole amount due in current month second thing i will not pay any extra charges also because all delay at your end not from my side.
Please revise my statement for current month after converting this into EMI. Please informed the same to me before my payment due date 25-04 so that I can pay on time as usual
Best Regards,
Radhesh Sinha
Asstt. Manager Operations (ICL/ 4468)
Indiabulls Financial Services Limited
Indiabulls House, H.O., 448-451
Udyog Viahr, Phase –V, Gurgaon-12
Ph - 0124-3081504, Mo-9910446104
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Dear Mr. Sinha,
According to our telephonic conversation, We have escalated the issue and personally following it up for a faster resolution. You will get a revert from us by April 14.
Looking forward for your cooperation to help us serve you better.
Sincerely,
Bhagwathi soni
Account Manager
ICICI Bank Limited
Our ICICI Bank website http://www.icicibank.com/ has a new look. We urge you to visit the website and familiarize yourself with the navigation.
From: Radhesh sinha [mailto: [email protected]]
Sent: Thursday, April 08 11:15 AM
To: 'ICICI Bank Customer Care'
Subject: RE: 'ICICICARE=037-626-516' FW:
Have this been converted into EMI or you don’t want payment this month???
Best Regards,
Radhesh Sinha
Asstt. Manager Operations (ICL/ 4468)
Indiabulls Financial Services Limited
Indiabulls House, H.O., 448-451
Udyog Viahr, Phase –V, Gurgaon-12
Ph - 0124-3081504, Mo-9910446104
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From: Radhesh sinha [mailto: [email protected]]
Sent: Wednesday, April 07 10:17 AM
To: 'ICICI Bank Customer Care'
Subject: RE: 'ICICICARE=037-626-516' FW:
This is not my concern. Why did not you inform me before taking back EMI facility from my card? Now tell me I am not able to pay whole amount at this and I don’t want to default in payment so please convert this into EMI else I will not pay any thing.
Best Regards,
Radhesh Sinha
Asstt. Manager Operations (ICL/ 4468)
Indiabulls Financial Services Limited
Indiabulls House, H.O., 448-451
Udyog Viahr, Phase –V, Gurgaon-12
Ph - 0124-3081504, Mo-9910446104
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From: ICICI Bank Customer Care [mailto: [email protected]]
Sent: Tuesday, April 06 7:06 PM
To: Radhesh sinha
Subject: RE:'ICICICARE=037-626-516' FW:
Dear Mr. Sinha,
We regret the inconvenience caused.
We understand your concern.
However we will be unable to provide EMI facility option for the transaction of Rs. 17234.00
made on March 31
We request you to understand that we need to follow company policy so as to enable smooth conduct of your credit-card account and thus ensure that you receive all the privileges you are entitled to.
Looking forward to your co-operation.
Sincerely,
INDRASENA REDDY
Customer Service Officer
ICICI Bank Limited
Our ICICI Bank website www.icicibank.com has a new look. We urge you to visit the website and familiarize yourself with the navigation.
"Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders."
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CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
&--Original Message&--
From: Radhesh sinha ([email protected])
Date: Tuesday, April 06 10:17 AM
To: 'Customer Care' ([email protected]); [email protected] ([email protected])
Subject: FW:
Best Regards,
Radhesh Sinha
Asstt. Manager Operations (ICL/ 4468)
Indiabulls Financial Services Limited
Indiabulls House, H.O., 448-451
Udyog Viahr, Phase –V, Gurgaon-12
Ph - 0124-3081504, Mo-9910446104
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From: Radhesh sinha [mailto: [email protected]]
Sent: Tuesday, April 06 10:16 AM
To: 'Customer Care'; '[email protected]'
Subject: RE:
This is third reminder mail i am sending you have not received revert for last two mails. If you are ignoring my mails then i will ignore your payments.
I want EMI of the said transaction
I have also saved this mail as evidence.
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From: Radhesh sinha [mailto: [email protected]]
Boss,
Speech was fine but what about EMI have u coverted My transaction in EMI or You dont want payment.
Best Regards,
Radhesh Sinha
Asstt. Manager Operations (ICL/ 4468)
Indiabulls Financial Services Limited
Indiabulls House, H.O., 448-451
Udyog Viahr, Phase –V, Gurgaon-12
Ph - 0124-3081504, Mo-9910446104
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From: Radhesh sinha [mailto: [email protected]]
Sent: Monday, March 29 12:30 PM
To: Radhesh Kumar Sinha
Subject:
Boss,
I am sorry its not my fault if bank has changed policy for my card whatever i am already getting and never informed me too. Can you tell on what basis bank has withdrawn my EMI facility from my card have i ever defaulted in payment so far???
So i am again sorry i am not able to pay entire amount in one shot and you have to convert this transaction in EMI because its completely you fault. You have enough time to think over this cos my bill date is 07 th of the month.
I you dont convert this into emi i wont pay next bill and you have forced me to settle i will again ask for EMI with only processing fee whatever i have already used many times on my card and i will not pay any interest or any sort of charges.
So please convert and let me know the details so that i can pay on time as usual.
Regards,
Radhesh
&--Reply Separator&&-Dear Mr. Sihna,
We understand your concern
However, as of now there is no offer/facility is available for conversion of the transaction in to Equated monthly instalment on your credit card account.
Hence, according to the bank policy we regret to process there request for conversion of the transaction in to Equated monthly instalment.
If there is any such facility for conversion of the transaction into Equated monthly instalment you will be communication through various channels.
Sincerely,
Sampath Kumar
Account Manager
ICICI Bank Limited
Our ICICI Bank website www.icicibank.com has a new look. We urge you to visit the website and familiarize yourself with the navigation.
"Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders."
Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1. For registration and further details, please visit the Cards section of www.icicibank.com
We value your feedback on your experience with our response to this query. Please click the "Feedback" tab and give us your views.
Stay connected for communication by updating your contact details through "Forms Center" at our website www.icicibank.com
&--Original Message&--
From: [email protected] ([email protected])
Date: Friday, March 26 11:10 AM
To: [email protected] ([email protected])
Subject: RE: Others
Dear Team,
Why EMI option withdrawn from my card without informing me? and one thing i would like to clear that i am not capable to pay whole amount in one time so you will have to convert this amount in EMI. I have used EMI system so many time in card and for that i have purchased now you have withdrawn this facility without my knowledge. Can pls tell me how do i know about this. Please convert this amount in EMI otherwise i will not be responsible for any default.
Regards.
&--Reply Separator&&-Dear Mr. Sinha,
We understand your concerns mentioned in the e-mail.
There is no EMI offer on your credit card account at present.
Hence, we regret to process your request for the EMI conversion.
We will communicate to you through our various channels, if there is any EMI offer on your account.
Looking forward to your cooperation to serve you better.
Sincerely,
MD Iqbal
Account Manager
ICICI Bank Limited
Our ICICI Bank website www.icicibank.com has a new look. We urge you to visit the website and familiarize yourself with the navigation.
"Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders."
Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1. For registration and further details, please visit the Cards section of www.icicibank.com
Stay connected for communication by updating your contact details through "Forms Center" at our website www.icicibank.com
&--Original Message&--
From: [email protected] ([email protected])
Date: Tuesday, March 23 11:41 AM
To: [email protected] ([email protected])
Subject: Others
Dear Team,
I have made a transaction of re 17234.00 on 21-03 and now i want to convert this transaction into 9 EMI.
Please check and confirm.
Regards,
Radhesh
Best Regards,
Radhesh Sinha
Asstt. Manager Operations (ICL/ 4468)
Indiabulls Financial Services Limited
Indiabulls House, H.O., 448-451
Udyog Viahr, Phase –V, Gurgaon-12
Ph - 0124-3081504, Mo-9910446104
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