Icici bank debit card
POS card decline charges charged from custome

ICICI Bank Customer care Department / Retail Marketing and Sales,

Few years back I opened a account with ICICI Bank for Trading come saving zero balance account.

When I was going through my monthly statement I observed that ICICI bank have changed me several times Rs. 25 /- as a Debit Card decline charges. When I enquired in customer care, they told me the charges was for using your debit card at non ICICI bank POS machine (Merchants machine) which got declined by whatever reason.

(Sometime if the card doesn’t get accepted at first time, merchant always swipes it for 2-3 times)

I enquired with several other banks like (SBI / City bank) and found no such charges exist at all for them.

So what ICIC bank doing is purely unethical and they should understand if they want to sustain in competitive market like India they should be at lest ethical with customer.

Regards,

Ganesh

# 9920570060