Hi,
Subject: ICICI Bank EPS Settlement delay...
This is to bring into notice about the unfair practices of ICICI Bank in EPS settlement process. I was one among hundreds of such victims who either give up hope of getting settlement or run around accounts and taxation department for the status.
I Worked for ICICI Bank Phone Banking group since February to April. My employee ID was 125615 and EPS account number MH/18796/46002 & PF# MH/18796/125615. I had submitted PF & EPS settlement forms on my last working day i.e April 21. Upon enquiry I was assured that EPS settlement would happen between 9-11 months duration.
It was around after 8 months I have contacted accounts and taxation department to confirm on EPS settlement status and was surprised to hear that my application was rejected without any notification. ICICI Bank is least bothered to arrange a call or an email to inform about the rejection. Only upon enquiring, I get a canned response that I need to submit a fresh application for further processing.
I still agreed for this and arranged a fresh application about 3 months ago and since then I have been following them through mails. Till date my application has not been submitted to regional processing deparment. I have never received any update or any progress response from ICICI Bank untill and unless I asked them for the status. And everytime I receive a canned response that your application is pending for submission.
Is it a computerized world or we are still working on paper records..??
I would request the concerned authorities to take this complaint forward and take necessary action.
Thanks & Regards,
Kaleem
9160014617
[email protected]
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