ICICI Bank Fixed Depoist
Bank Says they have misplaced my FD which I submitted for renewal

Bank Says they have misplaced my FD which I submitted for renewal.

FD no is 333H0053109

On top of that bank doen't have any record on computer.

I am following up with bank's operational manager at Kondhwa Branch however answer is couriour guy has misplaced my FD

There is no record of my FD in ICICI bank

I wonder how this banks work?

I don't want to keep any money with ICICI

When will i get clear picture and get my money back?