ICICI Bank Ltd
COMPLAIN FOR DEBIT OF RS. 13, 750/- WHEREIN CARD SHOWN STATUS AS DECLINED DURING SWIPING

TO

ICICI BANK

DEBIT RECON TEAM

6TH floor, ICICI BANK LTD

A Wing Aupumn Estate

OPP MHADA Colony

Kandivali,

Mumbai 400072

SUBJECT :- COMPLAIN FOR DOUBLE DEBIT OF Rs.13750/-(complaint no -SR128013707)

This is to inform you that i did a bill payment to Runah saloon but transaction was showing card declined still the amount was debited for Rs 13, 750/ from my account-.I have also registered complaint on phone banking. I have already given request to ICICI phone banking but they have informed that they are unable to reserve the Visa POS transaction of Rs.13, 750/- as it been approved and claimed by Visa.

I have confirmed with Runah Saloon they have also not received the money.

Request you to kindly credit the same again in my account at the earliest.

Details are as under:-

1.Name – Poonam Jain

2Account No- 005701534953

3.Amount to be refunded – Rs.13, 750/-

4. Transaction done with – Runah Saloon, Lower Parel, Mumbai

5-Contact No- 9821759900

6.Transaction ref in my account statement -VPS/RUNAH SALON1225195419/0 dated 25.12.2009

Thanks Regards

Poonam Jain