ICICI Bank Saving Account
Auto debit without custoner approval and notification

Hi,

DMAT account charges were debited through my saving banka ccount using auto debit feature and per my understanding bank can only use this if customer have provided his approval and since bank did this without conveying any correspondence so it shows wea internal controls. Moreover if i would have recd any notification, i would have closed the dmat account.

Would appreciate your help in getting the charges reversed and also advise about the auto debit policy.

Thanks,

Rajan