Icici bank/saving account
Debited money without my approval

Respected Sir,

I am John Jayaraj, Working in Wipro.

Yesterday, ICICI bank (saving account) debited Rs 7, 706 for credit card payment from my saving account without my approval.

I am not paying credit card money since they are giving proper response for interest.

Background information:

I have saving account and credit card and Lombard insurance in ICICI bank. ICICI Lombard is giving group insurance for Wipro employee. So that I decided to cancel my insurance in ICICI. But they told you can’t cancel now and you have to pay for one year. I told i can’t pay for that amount.

But they continuously added insurance fees 350 in my credit card bills and also they added interest for it. So they stopped when is reached Rs.7, 706. (Total interest is 3500)

I told to credit card department saying that I can pay this money if you remove insurance fees from the bill. (This issue not closing... still now)

They debited 7, 706 Rs from my saving account without my approval.

There is no security in this bank..

Kindly do the needful for this issue.