I AM A AIR FORCE PERSONNEL PRESENTLY I AM POSTED IN BAREILLY. I AM HAVING SALLARY A/C WITH ICICI BANK EKTANAGAR BRANCH VIDE A/C NO 102001500890. ON 17th OF MAY 09 I HAD WITHDRAW MONEY FROM AXIS BANK ATM VIDE (ATM CODE S1AC2054 & TRANSACTION CODE 3095 & 3096 WHICH WAS DECLINED) THE AMOUNT WILL DEDUCTED FROM MY ACCOUNT BUT AMOUNT NOT RECEIVED PHYSICALLY. I HAD LODGE THE COMPLAINT VIDE COMPLINT NO SR/ 106781077 DTD 20/05/09 MEANWHILE I HAD VISITED TWICE TO BRANCH VIDE SERVICE REQUEST NO IS CQ0010 DTD 31/07/09 & 2ND REQUEST IS NOT AVAILABLE, AT THAT TIME I WAS ADVICED THAT IT WILL COME WITHIN 2 TO 3 DAYS.AFTER THAT I VISITED THE ICICI BANK MAIN BRANCH CIVIL LINES BECAUSE EKTANAGAR BRANCH EMPLOYEE SUGGESTED ME THAT ALL QUERY WILL BE RESOLVED FROM MAIN BRANCH. TILL SEP 09 I WILL NOT GET THE MONEY REVERT IN MY ACCOUNT THEN I VISITED THE BANK WHERE I WILL SUGGESTED TO RAISE A NEW COMPLINT FOR THE SAME & I DID THE SAME VIDE COMPLINT NO SR/117914608 DTD 05/09/09 & IN THE LAST WEEK OF OCT 09 I AGINT WENT THE BRANCH FOR SAME RESON THEN I WILL CAME TO KNOW THAT AXIS BANK SAYS THAT UR TRANSACTION IS COMPLETE. THEN I VISITED THE AXIS BANK BRANCH & MET THE MANAGER WHERE HE CHEK HIS LEDGER BOOK OF THAT PARTICULAR ATM AND HE FOUND THAT 1000 RS SURPLUS IN THE MONTH OF MAY 09 THEN HE ADVISE ME THAT RAISE A NEW COMPLAINT .AFTER THAT I VISITED THE ICICI MAIN BRANCH CIVIL LINES AND AGAIN RAISE A COMPLINT FOR THE ANOTHER TRANSACTIO VIDE COMPLINT NO SR/123255201 DTD 29/10/09.
THOUGH ITS GOING TO BE MORE THAN A YEAR I ALSO LODGED A ON LINE COMPLINT TO RBI IN DEC 09 THEN IN FEB 10 I HAD MADE A CALL ON THIS TELE NO 0512-2303004 WHERE I SUGGESTED THAT BE PATIENT IT WILL TAKES MINIMUM 3 MONTHS BUT WHEN I MAKE A CALL IN THE MONTH OF MAY 10 THEN THEY SAID THAT NO COMPLINT PENDING FOR ICICI BANK FOR LAST SIX MONTHS SO ITS SURPRISED ME; BUT I DO NOT HAVE A COPY OF THAT ON LINE RAISED COMPLAINT TO RBI . SO, I COMPELL TO RAISE THE SAME ONCE MORE I HAD A GENIUNE REQUEST THAT I DONT KNOW WHO WILL RECEIVE THIS LETTER BUT I THINK ITS TOO LATE SO KINDLY CONSIDER THIS SYMPATHICALLY AND HELP ME OUT AND I ALSO STOP MY SALLARY FROM THIS MAY ONWARDS & I ALSO LODGED A COMPLINT TO RBI TODAY WHERE I CLAIM 80, 000 (EIGHTY THOUSAND RUPEES) AS COMPENSATION.
WITH WARM REGARDS
YOURS FAITHFULLY
RAHUL KUMAR
A/C NO 102001500890
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