ICICI Car loan
NOC not received

Hello

Its been 2 months that I have been in touch with ICICI customer support team for NOC request for a Car loan taken in 1997 through Anagram Finance which was taken over by ICICI in 1999.

The loan was fulfilled in 3 yrs and in 1999, my husband, should have received a letter with that effect from Anagram or the then owner ICICI after completion of the loan.

Now that we want to sell and transfer the car ownership, I was directed after a month to the ICICI J.B nagar Asset loan dept.

I submitted the request. They said they would get back in 10 days. They still havent.

Its so difficult to get in touch with them..the only way being is to personally go to the bank several times.

Why cant ICICI have a proper database of Anagram once it was bought over???

Writing to the Head of Car loans was also of no use.

Have to again go the the bank and ask for status which I am sure they will not have any updates on.

Can someone help?

Regards

Gauri