Hi,
This is probably last time I am writing to you all.
I have raised this issue again regarding the way I was cheated by ICICI Credit Card & ICICI Lombard. But to disappoint me to the core no action was taken.
1) I had received a call from Mr Yogesh ICICI Credit Card (based from Chennai from the no 914445583555) around October end 2008
2) This fellow tells me that an Health Insurance Policy is issued with the Credit Card and If I don’t take the automatic deduction of 15, 000 would happen on my card.
3) Firstly I dint believe this fellow then.. He told me my Credit Card no 4477 4744 2814 4011 and told me the last 5 valid transaction.
4) After this I had no other option but to trust this fellow. I thought if this fellow has to cheat then he can do it using my credit card no as well.
5) He told me that you will receive a call from ICICI Lombard and you have to accept the policy which they offer.
6) Then Mr Imran calls from ICICI Lombard and tells me that the policy is chargeable and not free so I told him that I don’t want this policy and disconnected the call.
7) Again Mr Yogesh (Bastard would the rite term to address him but am still being decent enough to use his name) calls up and tell me that once I take the policy he will waive off all the about in 3 months i.e by Jan end 2009.
8) Now again I get a call from Mr Imran and I had no other option but to accept the policy. And my credit Card is blocked with around 15, 000
9) After I accept the policy, I informed Mr Yogesh @ 914445583555 that I have accepted this policy and he gives me to mobile no (0940989154 & 09940286999 out of which one is wrong no and other is not reachable)
10) It was Jan and by this time I have started getting charged with EMI for this payment made and interest and was waiting for all this to be waived off. When I tried reaching Mr Yogesh 914445583555 & 0940989154 & 09940286999. I am not able to reach him for some reason or the other.
11) I tried reaching the Lombard and they told me that there are cancellation charges of around 60 % if I cancel the policy and explained them the whole story but no sigh of relief to me.
12) Then It was confirmed that I was cheated. I had raised my concern n number of times calling ICICI Customer Care explaining them all the details (most of the times the executives disconnect the call after listen and few assure to follow up) and but after this continued for months with no concrete resolution
13) One fine day I see my ICICI Bank Account 524908 which is apparently my salaried account blocked with 10, 232.70 rs. And I tried explaining them the whole story again but eventually no effect. The amount got debited. I was assured that everything will be settled after this
14) I eventually cancelled the Lombard policy and the rest of 40% was waiving off as per the policy charge.
15) At this point as well my ICICI bank account is blocked again with debit of 10000 and I have stopped using this account.
16) But still till date I have been getting messages with 1000 added every month as a fine for not payment of the pending amount.
17) As of the Feb I still owe ICICI Credit Card something 17000 as per their records.
Here I want to highlight that I have been the VICTIM of the FRAUD caused by ICICI people. Its been a real problem to me and I cannot take this anymore. I have given up on the ICICI front. I am tired of talking to you executive for almost a year.
I would like to highlight that I have been using this card and was making the payment always before this FRAUD happened as on Nov. Please verify the same from your records.
Regards,
Nehil
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