I have not received the maturity amount of the FD of Rs. 30, 000/- which matured on April 22. I had sent the certificate duly discharged to the address mentioned in the FDR, i.e ICICI Koramangala, No. 5, RG Chambers, 3rd Floor, 80 Feet Road, Koramangala, Bangalore 560034 via GMS Courier on March 06, consignment no. 407968060. I spoke to the customer service officer at ICICI Bank, but they could not help me.
Details are: FDR # 001800050906, dated 27 April.
Who will pay the interest for the extra days that ICICI holds my money? Their ads claims fancy levels of customer service, but that is only up to they getting the money in their hands, after which the customer has to run behind them to get his funds back!!! Please do not invest in their FD schemes as the maturity amounts is bound to get delayed. The customer service at ICICI bank also refuses to part with the branch phone nos and expects the customer to visit them.
Sunder Gopal
Bangalore
0 comments